We offer a complete service to clients contemplating or undertaking the outsourcing of their ICT functions or seeking commercial sector involvement in the delivery of business services. Our primary objectives for the service are to put in place robust sourcing arrangements and to help clients secure the benefits they are seeking.
The service encompasses the full lifecycle: service scoping, sourcing and procurement strategy development, business model design, requirements and service level specification, procurement and supplier management, evaluation strategy and conduct, Gateway Review support, transition management, intelligent customer organisation design and set-up, ongoing relationship, contract and service management advice and exit and recompetition support.
We can provide either an entire project team, work as part of a mixed-economy project team, supplement the resources of an in-house team or take responsibility for the production of individual deliverables as required.
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