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Hospitality, leisure and tourism


We have developed an in-depth knowledge and understanding of the hospitality and leisure industries. Our Management Consultancy team provides our clients with expertise alongside a thorough understanding of the industry issues and challenges. Whether you are considering entering a new market / territory, reviewing your brand positioning, developing a new target customer or optimising your business functions, we have the expertise to help you.

Our work includes:

GrowthEfficiencyOptimisation
Strategic development plansProductivity benchmarkingBrand development and positioning
Market appraisalsOperational reviewsSales and marketing review
Business and strategic planningBusiness process review
Development pipeline management
Revenue optimisation
Customer profilingManagement information and Board reportingDistribution and channel management
Competitor reviewOrganisational developmentInformation technology


Our dedicated team has worked with numerous major UK and International companies as well as many independent operators. Recent projects include:
  • Prioritisation of development opportunities on behalf of an international hotel chain
  • Benchmarking productivity ratios via a online web-based reporting tool
  • Review of the UK market positioning for a hotel marketing consortium
  • Review of timeshare product and alternative product forms across Europe
  • Improving the efficiency of the rate loading process.

In addition, Hotel services can assist with hotel feasibility and valuation – please refer to Hotel services.

Further information
We aim to develop a close working relationship with our clients and strive to gain a deep understanding of their particular issues and challenges. For further information please click on the links below.
Our team


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